Acknowledgments

The New Solution Selling grew out of our work with customers who have taken our sales process seriously and implemented it and then, to my delight, realized significant increases in their sales results. To all of my customers I say, “thank you.” To the many people who have helped make Solution Selling and my company—Sales Performance International (SPI) successful—I will let this book stand as a symbol of my gratitude and thanks as well.

A few people helped me start my company from the beginning and are still with me today: Sean DesNoyer, Ed Ryan, and Doug Belcher. They helped develop much of the content and most of the customer relationships that we enjoy today. I often say that God sent an angel into my life the day that I met ...

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