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The New Social Learning: A Guide to Transforming Organizations Through Social Media by Marcia Conner, Tony Bingham

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Chapter 2

Paving Online Community Roads

By enabling connections among employees, organizations can more easily offer customized work arrangements, establish virtual teams, bring new employees up to speed quickly, improve collaboration, and increase retention with people who hadn’t felt a strong sense of belonging in the past.

—Patricia Romeo D Street Leader, Deloitte

Patricia Romeo didn’t expect that when she joined Deloitte, an organization whose primary assets are its people, she’d find herself missing the camaraderie, the shoptalk, and the chatter that sometimes frustrated and distracted her in previous jobs. Based in Cincinnati, Ohio, often ...

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