A Paradigm Shift

We live in an interesting time for lead-generation marketing. It is (and always will be) a sales support function. Its traditional goal in corporate marketing is to provide warm, actionable leads to the company’s sales force, enabling salespeople to close more deals and generate more revenue. A sales force used to be an essential requirement for any business, and lead-generation marketing provided support for the sales. Previously, only a few specialty companies, such as L.L.Bean, were able to get by without a sales force, relying exclusively on print catalogs to drive sales.

But the role of lead-generation marketing is evolving, as more companies adopt e-commerce and mobile technologies as sales vehicles. With the evolution ...

Get The New Rules of Lead Generation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.