INDEX
Account management structure, 28–29
Accounting, 70
(See also Money and finance)
Accounts receivable, 76
Action-oriented people, 13
Action planning:
business, 48–49
customers and markets, 171
data and information, 139–140
marketing, 242
money and finance, 94
performance evaluation, 263
processes, 118
products, 223
strategic planning, 193–194
teamwork, 67–68
Active listening, 10
Activity-based costing, 91
Agile mindset, 32
Agility of thought, 132
American Productivity and Quality Center (APQC), 97
Amortization, 75
AMS (available market share), 163
Analysis paralysis, 133
Ansoff, Igor, 174
Applied learning projects, 270–271 ...
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