Chapter 24. Impress your boss

Just as you manage your employees, you need to manage the boss. Your management career will take off if you can show higher-ups that you're a reliable, trustworthy star.

The very thought of trying to impress the boss may make you cringe. The notion of currying favor with powerful people at your organization may strike you as a fake, calculated attempt to get ahead.

There's a right and wrong way to impress VIPs. If you exceed expectations, anticipate and address a boss's concerns, and consistently look for ways to add value, you'll shine. But if you show off, bad-mouth colleagues, and hog credit for team accomplishments, you'll muddy your reputation and lose any chance of advancement.

Speak in can-do language. Bosses ...

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