Chapter 2. Give feedback

Part of your job as a new manager is to give helpful feedback to employees. But it doesn't stop there.

The feedback process isn't over when you reel off what you think the employee should do to improve performance. It ends when the worker understands your input and applies it successfully.

Most managers dislike giving negative feedback. They may fear that workers will perceive their well-intentioned comments as personal criticism. And because it's common for rookie managers to want to be liked by their troops, they may shy away from pointing out work-related defects or concerns about an individual's effort or attitude.

Get over it!

Effective managers must give feedback every day. It can range from glowing praise to neutral ...

Get The New Manager's Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.