Chapter 12. Build alliances
You cannot succeed in a vacuum as a manager. You need allies—the more the better.
Yet there's a difference between cultivating friends throughout your organization and being liked by your employees. You should not befriend the people who report to you. Treat them with kindness and respect, but don't expect to socialize with them or confide in them.
Woo allies from among your co-workers and bosses. Seek out folks you admire and get to know them. Exchange favors. Share information. Celebrate joint victories and commiserate over defeats.
Getting people to like you requires tact and sensitivity. For example, while impulsiveness has its place, rushing to say whatever pops into your head almost guarantees that you'll drive ...
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