ACKNOWLEDGMENTS

 

IT’S ALWAYS IMPOSSIBLE TO acknowledge the many people who assist the birth of a book, but a few stand out. I am grateful to my publisher, Steve Piersanti, and the following staff members at Berrett-Koehler for their help in guiding this manuscript from its gestation to its audience: Pat Anderson, Beverly Butterfield, Robin Donovan, Kate Fuller, Susan Malikowski, Elizabeth Swenson, and Debbie Uyeshiro. I owe a particular debt to the many managers and scholars whose work is described throughout these pages; this book builds on their contributions that I have incorporated into a conceptual framework. The finished manuscript would have been far less readable had it not been for Charles Dorris, my developmental editor, and the many ...

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