FOREWORD

 

IT IS INCREASINGLY CLEAR that current approaches to managing are not going to work in the 21st century. The growing pressures of global competition, the speed of technological change, and the demands of sophisticated customers for high-quality, efficiently produced customized goods and services are motivating a search for what William Halal calls “the New Management.”

Professor Halal’s book explores this modern dilemma and prescribes two premises to guide managers toward the design of organizations capable of responding to an increasingly complex and challenging business and social environment. Halal’s first premise is that the hierarchical “command” economy that guided traditional organizations from the top down will give way to a ...

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