Technology Rules

At least two major trends in technology will impact the marketing profession in the future: experience and personalization. The basic question is, “How do you leverage technology and innovation to provide people with the most compelling quality of experience possible?”

Yesterday’s Web 1.0 world brought the capability that helped customers access information and purchase online. Today, Web 2.0 pushes sharing and collaborating, whether that is product reviews or asking for help on LinkedIn for how to market a product. For those leaders, today is also the day of Web ...

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