O1. Relationship and Word of Mouth: Rackspace

You will find it a very good practice always to verify your references.

--Martin Routh

I started using Mark Marcus makeup brushes because a makeup artist at one of our events told me they were the best! I started eating Yoplait brand yogurt because a friend told me that it didn’t taste like yogurt. I saw 27 Dresses in the movie theater because a friend told me it was funny. For me, a lot of influence comes from my peers, my colleagues, and my friends. Because I trust them and know their tastes are similar to mine, when they tell me they enjoy or like something, I immediately want to try it out. All of these are examples of relationships and word of mouth. In this chapter, ...

Get The New Language of Marketing 2.0: How to Use ANGELS to Energize Your Market now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.