CHAPTER FOUR

The New Face of Workforce Planning

Strategic planning is worthless—unless there is first a strategic vision.

—JOHN NAISBITT

Until the late 1980s, workforce planning was a common activity. But with the layoffs starting in 1989 it disappeared for a dozen years. Just as we came out of the recession of the early 1990s, the dotcom mania struck. There was no way to plan in that feeding frenzy. Workforce planning was viewed as passé in the short period during which vast sums of venture capital were thrown at unsubstantiated proposals. It wasn’t until around 2005 that workforce planning resurfaced, as management realized how essential it was, especially with the talent shortages exacerbated by an unpredictable, rapidly changing global ...

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