APPENDIX

The HCM:21® Model: Summary and Samples

In today’s unpredictable market, the CEO mandate is to grab competitive advantage. The focus has shifted from cost reduction to top line growth, excellence in execution, and acquiring top talent. To accomplish this goal, executives are looking for new paths and new resources to exploit the next cycle’s growth opportunities. Clearly, the asset with the greatest value potential is human capital.

Despite ongoing market transformations, very little has changed in the “people game.” Organizations still operate in silos distinct from and largely disconnected from each other. Although computer technology has made human capital management more efficient, it has not delivered strategic value because we have ...

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