The New Era of Enterprise Business Intelligence: Using Analytics to Achieve a Global Competitive Advantage

Acknowledgments

I wish to thank the individuals who’ve helped on this work from the start and have been so supportive of this effort. There are three in particular I wish to call out: my technical editor, Monica Logan; my development editor, Susan Zahn; and acquisitions editor, Katherine Bull. There are so many individuals within IBM^® and Cognos, and customers I have worked alongside, who have provided the materials and experience as the basis of this work. Bob Fox, I wish you well wherever you are! Finally, I want to thank Jim Reed and his team from IBM’s Silicon Valley Lab for being the best group of individuals I have had the pleasure and privilege to work with.