I started this chapter as a white paper and thought that some parts of it might be good for the pure end users who have purchased this book. Please keep in mind this is a pragmatic view for end users and not one of telling the user how wonderful it is going to be. I would call it a more somber approach rather than pessimistic. The user should be very excited about getting involved in such ventures as learning a new BI tool or creating a new business solution. It is not helpful, however, to just assume any level of ease of use or lack of complexity going in. I hammer away at setting realistic expectations of the skills you will have to develop and will reinforce this throughout.
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