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The New Era of Enterprise Business Intelligence: Using Analytics to Achieve a Global Competitive Advantage by Mike Biere

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Chapter 8. Enterprise Content Management, Unstructured Data, Text Analytics, and Enterprise Search

Most of the information captured electronically exists within unstructured formats. There are documents, audio, video, emails, and many more sources of data that may be of interest to you and others in the enterprise. Rather than pontificate about the massive volumes of information, I would like to address how best to take advantage of this wealth.

There are internal sources and external sources that may be of interest and value to numerous individuals in the enterprise. Internal information is obviously more reliable and easier to control than outside sources. Information shared internally (memos, emails, and so on) provides a wealth of historical ...

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