Chapter 7. Corporate Performance Management and the Executive View of Business Intelligence
The essence of corporate performance management (CPM) is measuring, monitoring, and adjusting to key metrics within the enterprise at all levels. You will find many definitions of, permutations of, and opinions on CPM, as I shall refer to it from now on. I get very emotional about this topic because I have grappled with this for years now, going back to the days when Executive Information Systems (EIS) were all the rage. You will see terms such as business process management (BPM), enterprise performance management (EPN), and BPM in the context of business performance management. Do not confuse process with performance.
In the early days of EIS solutions, ...
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