PART I

Getting started

Questions answered in this part

Chapter 1: eBay basics

• What is the difference between the eBay website and eBay apps?

• How do I register on eBay?

• How can I create a good and safe user ID and password?

• How do I update my registration information?

• How do I contact eBay customer support?

Chapter 1

eBay basics

There are three ways you can access eBay: via the website, through your mobile phone (such as an iPhone) or via the Apple tablet, iPad. Each platform differs slightly from the others. Throughout this book the variations in the process between web and mobile will be explained.

Introducing eBay’s website addresses

To go to eBay’s Australian website, type www.ebay.com.au into your internet browser. The first page you see is known as the homepage (see figure 1.1). You can navigate your way to most areas of the site from the homepage. Click on the eBay logo at the top left of any page to return to the homepage at any time.

You can also conduct an internet search for the word ‘eBay’ using a search engine such as Google. Different eBay sites around the world have different website addresses, or URLs. In the UK, for example, the address is www.ebay.co.uk, and in the US it is www.ebay.com. A list of all eBay’s international sites is available at the bottom of the homepage. If you’re on the Australian eBay site, all listings will automatically be converted into Australian dollars, and you will see a comprehensive list of products ...

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