Acknowledgments

I would like to thank an exceptional team of negotiators from across The Gap Partnership with whom I have shared so many experiences and drawn so much inspiration. They have committed their lives to pushing negotiation capability to a new level, which has allowed me to write this account of the Complete Skilled Negotiator – a philosophy based on the human challenges of negotiating today, which they have all helped build and which serves to inspire our clients around the world, every day.

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