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The Multi-Dimensions of Industrial Relations in the Asian Knowledge-Based Economies by Hiromasa Suzuki, Chris Rowley, John Lawler, Sununta Siengthai

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Chapter 6

Singapore Industrial Relations System in the Globalization Era

David Wan

1 INTRODUCTION

This chapter provides a brief introduction to employment relations in Singapore in general and a case study on the various industrial relations issues between Singapore International Airlines (SIA) and its five unions. The case study traces the intense unionmanagement relationship occurring during the period from the September 11 tragedy to crisis management immediately after the Severe Acute Respiratory Syndrome (SARS) outbreak. The SIA group was chosen as the point of focus because it is in this particular industry (the global airline industry) and this enormous organization that the climate of industrial relations attracts the most attention ...

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