When Things Don't Go as Planned…
One of the most frustrating aspects of installing a new OS occurs when you run into problems. Perhaps the OS crashes during installation. Maybe it refuses to recognize the new driver you're trying to install. Whatever the problem, you need help when it occurs. Knowing where to turn for that help can mean the difference between a productive and enjoyable relationship with a new OS and a box on a shelf that gathers dust. This chapter therefore presents information on finding help for your new OS. In some cases, I provide specific information—Web sites, telephone numbers, and so on—that you can use to collect the information you need to get up and running, or to work around some less critical but annoying glitch. ...
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