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The Moment You Can't Ignore by Barry Dornfeld, Malachi O'Connor

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Chapter 3

A Case of Adaptive Identity

Gary Edwards’s office at Quire was large and nicely appointed with leather chairs, fine wood paneling, and photographs of Edwards with notable business leaders and politicians adorning the walls—just what might be expected for the CEO of a Fortune 200 company. No one would mistake this for a hip Silicon Valley outfit with an open floor plan, free locally sourced food, and nap nooks. Nonetheless, Quire Software was an important global company based in North Carolina, with business units and operations in fifteen countries around the globe.

We had been invited to meet with Edwards by Wyatt Stromm, a former colleague and now the chief learning officer at Quire. Wyatt, though, was circumspect about the reason ...

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