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The Moment You Can't Ignore by Barry Dornfeld, Malachi O'Connor

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Chapter 6

The Case of a Leader Who Finds a New Kind of Power

Amy Marshfield called me late one December after- noon, just as I was getting ready to leave the office. I’d worked with Amy when she was president of a small liberal arts college, and remembered her as calm and cool, always maintaining a level head and having the ability to see a situation from many sides. Her voice on the phone, however, conveyed tension and concern. We took a couple of minutes to catch up, with Amy reminding me that she was now a member of the board of trustees of Moncrieff University, a midsize school in the Northeast. Like many academic institutions, Moncrieff had been going through difficult times: enrollment and endowment were both down and financial concerns ...

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