Preface
All interpersonal relationships, communities, organizations, societies, and nations experience disputes or conflicts at one time or another. Conflict and disputes exist when people or groups engage in competition to achieve goals that they perceive to be, or that actually are, incompatible. Conflict is not necessarily bad, abnormal, or dysfunctional; it is a fact of life. But when it goes beyond competitive behavior and acquires the additional purpose of inflicting serious physical or psychological damage on another person or group, it is then that the negative and harmful dynamics of conflict exact their full costs.
Conflicts and disputes do not inherently have to follow a destructive course; they can lead to growth and be productive ...
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