CONTENTS
CHAPTER ONEBuilding the Better Self
PRINCIPLE 1 Focus on What Really Matters
PRINCIPLE 2 Start with the Hard Stuff in the Morning
PRINCIPLE 3 Catch Small Signals and Make a Difference
PRINCIPLE 4 Have a 30-Second Answer to Everything
PRINCIPLE 5 Frontload Your Project
PRINCIPLE 6 Create the Right End Output Image
PRINCIPLE 7 Smile When You Are Under Stress
PRINCIPLE 8 Go Beyond Your Self-Perceived Limit
PRINCIPLE 9 Always Imagine the Worst-Case Scenario
PRINCIPLE 10 Start Following Up
PRINCIPLE 11 Push Back with Less Emotion
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