O'Reilly logo

The Mcgraw-Hill 36-Hour Course by Linda Brennan

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 6TECHNOLOGY ACROSS THE VALUE CHAIN

In the technology industry people always overestimate what you can do in one year and underestimate what you do in one decade.

MARC BENIOFF, FOUNDER AND CEO, SALESFORCE.COM

After examining organizational performance and quality programs, we have one more major topic to cover at the organizational level before we get into the nitty-gritty of processes and projects. Often integral to the competitive strategies of an organization, technology is a critical resource in operations and can affect the organization’s ability to compete on the basis of cost, time, quality, and/or flexibility.

Because technology advances so quickly, the purpose of this chapter is not to provide details of specific technologies; ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required