2 Marketing Management

I was doing a consulting job with IBM in Canada and realized that the advertising people did not confer with the sales team and none of them talked to the sales promotion people. I ran into the same situation with AT&T. The advertising people worked by themselves and although I tried to get all members of marketing working together, it didn’t work. I consequently resigned from the consulting position.

To be effective in marketing, all members of the six marketing departments must talk together and plan together. Those six departments are:

1. Sales

2. Marketing communications

3. Customer service

4. Product or service development

5. Internet

6. Research

Without working together, how can you determine which marketing tool ...

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