Changing Behavior
We now move to Part II of our three-part process to achieve the cultural change required to implement market-savvy S&OP: changing behavior. You will likely find it is fairly easy to have a cross-functional team work together to create a vision, but it may be much more difficult to have the team work on behavioral change and process development. This is, first of all, because it's fun to work on strategy; second, because it's not your normal day-to-day activity; and, third, because it seems more like a project.
Market-savvy S&OP is not a project. It is an ongoing monthly process with high intensity. For a cross-functional team ...
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