Creative Problem Solving Institute Process
The Creative Problem Solving Institute formulated a process almost a half century ago, and has tinkered with it ever since. The basic steps are:
• Objective finding: What is the real objective of this problem-solving search?
• Fact finding: What do we know and what don’t we know about this situation? What else would be nice to know?
• Problem/challenge finding: Given the objective and what we know, what is the real challenge here?
• Idea finding: In what ways might we do this? This is the divergent, brainstorming part of the process.
• Solution finding: In this convergent step, what are the best ideas of the bunch?
• Acceptance finding: How can we get acceptance through management, ...
Get The Manager's Pocket Guide to Innovation now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
