The biggest challenge of all when it comes to training is making sure that the company’s investment in training is well spent. How will you truly know that training is paying off and giving you a return? As you might imagine, there are thousands of books and research papers written on the subject of training ROI and reams of research that are still producing debate. How do we measure the ROI of, say, leadership training? Is it measured by counting the number of people who move up to better positions? Is it based on their overall effectiveness as leaders after the training? And how would you measure that? So many factors affect the outcome of training that it is hard to know which ones made it more effective (or less). Was ...
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