Chapter 5

Consultant as Change Agent, Advocate, and Mentor

Most consultants are expected to play several roles, including change agent, advocate, and mentor. Every consultant, however, is responsible for creating value above and beyond the “terms and conditions” of their consulting agreement. It’s up to you, as the manager, to get the most value you can from your consultant and to make sure that the consulting expertise doesn’t leave the building at the end of the project, but rather is transferred inside your organization in meaningful and lasting ways.

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