Chapter 3

Working Side by Side with Your Consultant

As work begins, managing the consulting relationship, establishing healthy two-way communication patterns, and developing mutual trust will become the manager’s critical tasks. These are things that definitely will not take care of themselves; to ignore them is to commit management abdication. Keep in mind that a good consultant will be doing the project with you, and not to you. It’s important for you as the manager to stay in the game and play smart, so both you and your consultant win.

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