Consultants are Paid to Rock the Boat
It is vitally important that the consultants you hire be unafraid. Require them to rock the boat! A good consultant worth her fees will not want to hear either of the following two phrases: “We’ve always done it that way” and “We’ve never done it that way.”
Part of a consultant’s value lies in being able and willing to wake up clients—to force clients to pay attention to things that the consultant was, after all, called in to fix. Part of the consulting job is to be a cheerleader on steroids, and if that means getting in people’s faces, including the people who sign the checks, so be it. Consider this scenario: A consultant gathers everyone in a conference room and makes them think about some hard issues— ...
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