What Every Consultant Should Provide

Steve Jobs said, “Creativity is just having enough dots to connect … connect experiences and synthesize new things.” Of course, a consultant should provide clear and actionable solutions to your immediate problems and challenges. But as a manager, you also need to extract all the “cross-pollination” value from your consultants as well. Ask them to connect the dots and work with both their vertical expertise and horizontal knowledge.

A handful of examples:

•   If you work for an airline and your challenge is to clean and turn around planes in less time, connect the dots and do what a NASCAR pit crew does to turn a car around in a matter of seconds.

•   If you work for a hospital system and your challenge is ...

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