The Roles Consultants Play

A consultant is called upon to provide technical training, coaching, facilitating, or subject-matter expertise. Let’s look at eight broad consultant roles:

Technical expert. A technical expert does not necessarily work with technology (although an IT consultant certainly does). I call a technical consultant an experienced “pair of hands” because his or her value is in the “been-there, done-that” expertise. Technical experts might include manufacturing experts, scientists, programmers, and engineers. Technical experts bring a proven step-by-step framework for exactly what to do, how to do it, when to do it, and when to make exceptions to the rules.

Mentor. The Merriam-Webster’s Collegiate Dictionary defines a mentor ...

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