There is an old saying that “you can’t manage what you don’t measure.” Therefore, it is critical that you periodically measure your progress against the plan you create. During the process of individual and organizational change, it can be tempting to revert back to old habits and ways. Your old cultural programming software can creep back in, and reruns of old behavior might try to take over again.
It is crucial that you set up reinforcement processes and new patterns that take shape as current operating norms. Make it a point to meet with employees and ask “How are we doing as a diverse work team?” “If I could do one thing differently to make me even more effective as a diverse work team manager, what would you suggest I ...
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