Research and first-hand observation have taught us that diversity management competencies can be developed. If you really want to develop competency to improve your ability to manage diversity, the tools, information, and techniques in this pocket guide along with the following steps will get you off to a good start:
1. Understand yourself. Take a look at your scores on the Managing Diversity Profile. Compare your current level with where you would like to be.
2. Understand the competency. Study the behaviors and processes mentioned in this Manager’s Pocket Guide to Diversity Management. Make sure you understand what each competency area means, and identify the ways you could demonstrate the various behaviors.
3. Practice ...
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