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The Manager's Pocket Guide to Diversity Management by Dr. Edward E. Hubbard

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Team Building

One of the greatest benefits to an organization of encouraging diversity in a business improvement context is the outcome of using diverse work teams. As mentioned earlier, using diverse work groups effectively is not an automatic occurrence; one cannot simply put people who are different in the same room and expect beneficial results. Managers must help the group go through a distinct process of personal and group identity change if the value they bring to the organization will be realized.

You must help team members understand the value of the differences that each member brings to the team. As team members, they will meet and constantly work with others whose cultures may differ considerably from their own. When team members ...

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