The Manager's Pocket Guide to Diversity Management

Managing Diversity: A Learning Process

In summary, we know that developing competency to effectively manage diversity is a continuous learning process. It requires self-awareness, knowledge, understanding, and behavior changes that value others for who they are, not what we want them to be. To do this effectively, here are a few ideas to get you started:

Know your own culture (values, beliefs, assumptions):

  Reflect on your early life experiences, and those significant emotional events that have shaped your value system and your beliefs and attitudes about those who are different from you. Answer relevant questions such as What formative influences ...