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The Manager's Pocket Guide to Diversity Management by Dr. Edward E. Hubbard

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Behavioral Skills

As an effective diversity manager, at a behavioral level, you must be able to interact with others who are different from yourself. This requires that you

Image  Understand your values, motives, and personal beliefs and their effect on what you do behaviorally.

Image  Conduct your own personal development work to take inventory of your strengths, weaknesses, and level of sensitivity and to understand the impact you have on others through your actions.

  Maintain a level of accountability to develop the skills necessary to adjust your behavior ...

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