We have been discussing coaching in situations in which the coach is face-to-face with the employee. However, with greater and greater frequency, managers are being asked to manage over long-distances using electronic media. This portion of the book focuses on how to perform distance coaching.
It is estimated by the International Telework Association and Council that there are over 23 million employees in the United States who work remotely at least part of the time. These employees are found in essentially every U.S. employment sector, but particularly in the manufacturing, business services, construction, banking, insurance, transport, and communications industries.
Extended business travel is at an all-time high. ...
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