Case Example
Cassandra Scott, Team Leader of a web page development team, heard from one of her other staffers that Bob Jenkins, her new graphic artist, had been taking a superior attitude toward some of his teammates and was not producing. Cassandra spoke informally with everyone on her team and asked how Bob was working out. She also reviewed the graphics Bob had produced since coming on board. Cassandra agreed that Bob’s performance and attitude needed improvement.
Cassandra scheduled a meeting with Bob, at which she explained her goals as a manager, how she expected the team to perform, and what she expected from Bob. She asked Bob about his ...
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