Case Example
Veteran Media Relations Specialist Lucinda Rolando recently began working from home after relocating out of state. Her boss, Lionel Wilbur, made sure that she was fully outfitted with all the necessary equipment to work long distance. He also set up a virtual private network via the Internet so that Lucinda could still access all the team files.
He asked Lucinda to teleconference into all the team meetings. However, on a number of occasions, her co-workers forgot to tell her about meetings that related to her work. This caused some confusion and hard feelings. At the next staff meeting, Lionel stressed the importance of remembering ...
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