Focus on All Aspects of Performance
Look beyond the end result. Invite the employee to look at how he or she made the intermediate decisions leading up to the final action.
Self-awareness is a key skill for employees to become life-long learners. Building self-awareness makes coaching much easier by opening the door to self-directed growth.
Coaching Tips
Be non-judgmental
Go deeper into the “whys” behind the employee’s actions
Share examples from your experience
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