Several factors make a coaching telephone call successful. They are:
1. Structuring the call.
2. Paying particular attention to the paralinguistics of the speaker’s voice.
3. Checking out reactions frequently.
Get The Manager's Pocket Guide to Workplace Coaching now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
