Transformation Step 8:Impact the culture: the Delivery phase

Now that your team has created a strategic plan focused on creating a healthier community, you’re prepared to launch the plan. The strategic plan becomes essentially a work plan, defining the focus, required resources, and implementation strategy for each step in the timeline. The Design Team transforms into an Advisory Board, holding accountability for ensuring that the plan is implemented and monitored on an ongoing basis.

Communication

Perhaps the most important aspect of the launch is how you communicate the effort to employees. Corporate communication efforts usually succeed in telling the “what this is” piece, but fail miserably to provide the context for change—the “why we need ...

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