New Systems Require New Skillsand Different Styles
As the changes inherent in the first five Ss cascade through the organization, people are compelled to learn new skills and to modify their styles. Many organizations are attempting to compare their current “skill profiles” with anticipated requirements for the future. Unfortunately, most skill profiling efforts do not take into account all the demands imposed by changes in shared values, strategy, structure, staffing and systems.
In addition to new skill requirements, changes in the way we do business have translated into new rules for interactions with associates, customers, competitors and partners. For example, workgroup and team technologies are designed to promote collaboration. Working ...
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