Key Ingredients:
• Dealing with the fact that things are not, and may never be, what they were
Critical Skills:
8. Promote understanding
9. Facilitate acceptance of what cannot be changed
10. Enable change
Introduction
In the first three tasks of this book—Maximizing Commitment, Building Capacity and Aligning the Culture—you have explored and understood many changes you will need to make in order to renew your organization and compete successfully in a global economy. To the extent that you implement the action plans you have developed for your organizations, these changes will have significant implications for you and for the people in your organization. In this last task on changing corporate culture, you will learn ...
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