The Manager's Pocket Guide to Corporate Culture Change

SKILL 9:FACILITATE ACCEPTANCE OF WHAT CANNOT BE CHANGED

• Definition: Helping employees accept that things will never be the same

• Benefits:

— Increases serenity

— Prepares to move on

• Steps:

A.  Moving to commitment

B.  Putting the past behind

Introduction

There are many things we can’t change in life.  They are irreversible: the process of growing old and dying, the inevitable demands of life transitions, and the appearance of disease, disruption and disaster.  Whether in our personal lives or our work lives, events change us or the world around us.  They may challenge our assumptions about the organization and ourselves.  The nature of the event says we can’t go on the way we have been.  If we are going to make a healthy response to change, ...