Step B.Attend to emotional health

• What it means:

— Responding to unique needs and taking the initiative to support those needs

• How it works:

— Support work/family balance

— Deal effectively with conflict

— Provide flexible work options

— Communicate openly, directly and honestly

— Be harder on yourself than you are on others

The Idea

Attending to emotional health means supporting work/family balance, dealing effectively with conflict, providing flexible work options and communicating openly, directly and honestly. Again, all of these behaviors directly affect employee satisfaction, sense of control and stress.

In today’s world, fewer and fewer families conform to the “traditional” structure of father working and the mother staying home ...

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